Rostering app for swim and leisure centres

Every lane covered,
first swim to last. Sorted.

Keep two lifeguards on the pool deck, roster swim lessons, the desk and the café, and keep lifeguard tickets up to date.

A lifeguard in a yellow and red uniform stacking kickboards beside an indoor pool, with swimmers in the lanes behind her

Two on the pool deck

Set your own “at least 2 lifeguards on the pool deck” rule and the roster lists any time that falls short.

Tickets on file

Track pool lifeguard, First Aid, CPR and Working with Children Checks, and see when each one is due to run out.

Pool, lessons and more

Lifeguards, swim teachers, reception, the gym floor and the café on one roster, so you see the whole centre at once.

For your centre

Built around a pool that’s open seven days.

Pick "Swim or leisure centre" in the welcome wizard and your team is set up in minutes: no implementation call, no sales demo.

  • Your team, ready to go Lifeguards, swim teachers, receptionists, a fitness instructor, café staff and duty managers, plus a typical week to start from: open 5:30am to 8:30pm on weekdays and 7am to 6pm at weekends, two lifeguards on the pool deck the whole time with overlapping handovers, and swim lessons after school and on Saturday morning.
  • Two lifeguards on the pool deck Tick the suggested rules and TEAM MATE warns you when fewer than 2 people with a Pool Lifeguard ticket are rostered on the pool deck while you’re open. You choose the numbers; TEAM MATE doesn’t check them against any law or pool safety guideline.
  • Lifeguard and swim teacher tickets Track who holds what and when it runs out: Pool Lifeguard, swim teacher qualifications, First Aid, CPR, Working with Children Checks, Certificate III in Fitness and Pool Operations Certificates. You get a warning before you roster someone without one.
  • Suggested rules for swim centres A meal break on shifts longer than 5 hours, 10 hours off between shifts and no shift longer than 10½ hours. No shortest shift, so short lesson blocks don’t set off warnings. Common starting points: you check them, switch them on, and change any number.
  • Swim lessons on the roster An after-school block of lessons or a Saturday morning is a shift like any other, in the Learn to Swim area of your roster.
  • Handover notes What the morning lifeguards want the afternoon shift to know.
  • Someone calls in sick? Post it as an open shift, free lifeguards ask for it from their phone, and you pick who takes it.
  • Leave without the paperwork Staff request leave from their phone and see their balances, and approved leave shows on the roster before you schedule over it.
For your team

The app your lifeguards will actually open.

Shifts land in their pocket the moment you publish, and in their phone calendar too. No more ringing round at 5am to open the pool.

TEAM MATE Home screen: a lifeguard on the clock at a swim centre, with today's shift, jobs and who's working
Clock in and out from Home
TEAM MATE Schedule screen: a lifeguard's week, with confirmed shifts
Know your week at a glance
TEAM MATE Timesheets screen: a lifeguard's paid hours, approved by the manager
Hours, checked and approved

Free for your first 10 staff.
Actually free.

Not a trial. No card details, no locked features. One honest price when you grow past 10.

Start free
Questions

Questions swim centres ask.

Can it tell me when the pool deck is short?

Yes. Tick the suggested rules and the roster lists any time fewer than 2 people with a Pool Lifeguard ticket are on the pool deck while you're open. You choose the numbers; TEAM MATE doesn't check them against any law or pool safety guideline.

Can I keep track of lifeguard and swim teacher tickets?

Yes. Record each Pool Lifeguard ticket, swim teacher qualification, First Aid, CPR, Working with Children Check and Pool Operations Certificate, and when each one runs out, and TEAM MATE warns you before you roster someone who doesn't have what their job needs.

Do short lesson shifts work?

Yes. An after-school block of swim lessons or a Saturday morning is a shift like any other: on the roster, on their phone and on the timesheet.

How do lifeguards see their shifts?

On their phone. Shifts land the moment you publish, with the area and the times, and they clock in and out from the same app.

Born in hospo

Built for every crew.

TEAM MATE started in Melbourne cafés and restaurants. The same app runs all of these crews too, each with its own setup in the welcome wizard.