Every floor covered,
check-in to checkout. Sorted.
Cover the front desk around the clock, roster housekeeping, the restaurant and the bar on one page, and let weekend rates add themselves up.
Desk to housekeeping
Front desk, housekeeping, restaurant, bar and kitchen on one roster, so you see the whole hotel at once.
Front desk, all night
Set your own “someone on the front desk” rule and the roster lists any hour that falls short.
Weekend rates, done
Set your Saturday, Sunday, evening and public-holiday rates once. Pay adds them up.
Built around a 24/7 hotel week.
Pick "Hotel or accommodation" in the welcome wizard and your team is set up in minutes: no implementation call, no sales demo.
- Your team, ready to go Front desk agents, a night auditor, room attendants, a housekeeping supervisor, wait staff, a bartender, cooks and a duty manager, plus a typical week to start from: the front desk in three 8-hour watches every day, rooms turned over from 9am to 4pm, breakfast and dinner in the restaurant, and the bar from 4pm to 11pm.
- The front desk, every hour Tick the suggested rules and TEAM MATE warns you when no Front Desk Agent is rostered on between 7am and 11pm, or no Night Auditor overnight. Set your own rules for any area, like housekeeping on a busy Sunday. You choose the numbers.
- RSA, food safety and First Aid Track who holds what and when it expires, and get a warning before you roster someone who doesn’t have one: RSA for the bar, the restaurant and the duty manager.
- Suggested rules for hotels A meal break on shifts longer than 6 hours, 10 hours off between shifts, no more than 10 days in a row, no shift longer than 12 hours and none shorter than 2. Common starting points: you check them, switch them on, and change any number.
- Night audits that cross midnight An 11pm-to-7am shift is one shift on the roster and one line on the timesheet.
- Handover notes What the night auditor wants the morning desk to know.
- Someone calls in sick? Post it as an open shift, free staff ask for it from their phone, and you pick who takes it.
- Weekend and public-holiday rates Set your Saturday, Sunday, evening and public-holiday rates once and pay adds them up on every shift. You choose the rates.
The app your front desk will actually open.
Shifts land in their pocket the moment you publish, and in their phone calendar too. No more ringing round at 6am to cover the breakfast shift.
Free for your first 10 staff.
Actually free.
Not a trial. No card details, no locked features. One honest price when you grow past 10.
Start freeQuestions hotels ask.
Can it tell me when the front desk is empty?
Yes. Tick the suggested rules and the roster lists any hour with no Front Desk Agent on between 7am and 11pm, or no Night Auditor overnight. You choose the numbers and can change them.
Can I keep track of RSA and First Aid?
Yes. Record who holds what and when it expires, along with food safety, and TEAM MATE warns you before you roster someone who doesn't have one.
Do overnight shifts work?
Yes. An 11pm-to-7am night audit is one shift on the roster and one line on the timesheet.
Can housekeeping, the restaurant and the bar share one roster?
Yes. Front desk, housekeeping, restaurant, bar and kitchen are areas of one hotel, so you see the whole day at once.
Built for every crew.
TEAM MATE started in Melbourne cafés and restaurants. The same app runs all of these crews too, each with its own setup in the welcome wizard.
